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Waiting on hold

Waiting on hold is annoying.

Unless you're calling internationally and paying between 20 and 60 cents per minute. Then, it's infuriating.

 (Yes, there are ways to call for free over the Internet, but these are subject to occasional drop-outs. I tried this first, and when it's your bank that you're calling, and you're reading account numbers, drop-outs are really not acceptable.)
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